PRIVACY
Trillium Creative Studio
Effective Date: November 12, 2026
At Trillium Creative Studio, we believe in being thoughtful about more than just good design and marketing. That includes how we handle your personal information.
This Privacy Policy explains what information we collect through heytrillium.com, how we use it, and the choices you have.
1. Information We Collect
When you visit our website or reach out to us, we may collect the following information:
Information you provide voluntarily: When you complete our contact form, you may provide your name, email address, business information, and details about your project or inquiry.
Website usage information: Our website is hosted by Squarespace, which provides built-in analytics. These tools may collect information such as pages visited, approximate geographic location, browser type, device information, referring websites, and other website activity.
Cookies and similar technologies: Squarespace may use cookies and related technologies to support website functionality, security, and analytics.
2. How We Use Your Information
We may use the information collected to:
Respond to inquiries and communicate with prospective clients.
Discuss potential projects and provide information about our services.
Operate, maintain, and improve our website.
Understand how visitors interact with our website.
Protect our website against spam, misuse, and security threats.
Comply with applicable legal obligations.
3. How We Share Information
We do not sell personal information.
We may share information with service providers that help us operate our website and communicate with visitors, including Squarespace and relevant website or email service providers.
We may also disclose information when required by law or when reasonably necessary to protect our rights, security, or property.
4. Cookies and Website Analytics
Our website uses Squarespace's built-in functionality and analytics to help us understand website activity and maintain the website.
Depending on your browser settings and the technologies used by Squarespace, you may be able to restrict or disable certain cookies. Disabling some cookies may affect website functionality.
We may introduce additional analytics or advertising technologies in the future. If we do, we will update this Privacy Policy and implement any additional notices or consent mechanisms required by applicable law.
5. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business records, fulfill legitimate business purposes, and meet applicable legal obligations.
Retention periods may vary depending on the nature of the information and the reason it was collected.
6. How We Protect Information
We use reasonable measures to protect personal information and rely on established service providers to help maintain website security.
However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided through our website.
We will review and respond to requests in accordance with applicable law, subject to any legal or legitimate business reasons for retaining certain information.
You may also manage cookies through your browser settings.
8. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and other external resources.
We are not responsible for the privacy practices or content of websites we do not operate. We encourage you to review their privacy policies separately.
9. Children's Privacy
Our website is intended for business and general adult audiences and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy as our business, website, or applicable legal requirements change.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Trillium Creative Studio
Asheville, North Carolina
Website: www.heytrillium.com
Email: kara@heytrillium.com